Returns & Exchanges

60-Day Return Policy

At Dior Outlet USA, we take pride in the quality and craftsmanship of our products. If you are not entirely satisfied with your purchase, we are here to help. You have 60 calendar days from the date of purchase to return or exchange an item.

Eligibility Criteria

To be eligible for a return or exchange, please ensure that:

• The item is in its original condition (unworn, unused, and unwashed).
• All original packaging, tags, dust bags, and certificates are included.
• The return is initiated within the 60-day window.

*Please note: Items that show signs of wear or are missing original components may not be eligible for a full refund.

How to Initiate a Return

Refunds & Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original method of payment within 5-7 business days.

Exchanges

If you would like to exchange an item for a different style or color, please contact us. We will guide you through the exchange process to ensure you receive the perfect Dior Outlet USA piece.